Privacy policy

We collect the following types of information:

• Contact data: name, email, phone number, company name when you contact us through our forms or email.
• Technical data: IP address and technical request data (date and time, browser type, operating system), recorded in the logs of our server and hosting provider and kept only for security purposes, for example to block repeated submissions of the contact form. We do not use them for browsing statistics or to profile you.
• Communication data: content of your requests, feedback and correspondence with us.
• Contractual data: information necessary for providing our services, including billing details and project requirements.

We use your personal data to:

• Respond to your inquiries and provide customer support.
• Provide the services you requested and manage the contractual relationship.
• Improve our website and services, based on the requests and feedback you send us.
• Comply with legal and tax obligations.
• Protect our legal rights, keep the site secure and prevent abuse and fraud.

We do not sell your personal data to third parties. We may share your data with:

• Service providers who assist us in business operations (hosting, email) bound by confidentiality agreements.
• Competent authorities when required by law.
• Professional consultants (lawyers, accountants) for business management.

All our partners are bound to comply with GDPR and data protection regulations.

This site does not use profiling cookies, nor third-party analytics or advertising tools. That is why we don't show you a cookie banner.

We only use technical tools that the site needs to work:

• Language cookie: the technical cookie NEXT_LOCALE remembers the language you chose and expires when you close your browser.
• Display preferences: if you turn off animations or keyboard shortcuts, your choice is saved only in your browser (localStorage) and is never sent to our servers.
• Message draft: the text you start writing on the home page stays in your browser session (sessionStorage) only to prefill the contact form, and is deleted as soon as you open the Contact page.

You can delete this data at any time from your browser settings. If we introduce analytics tools in the future, we will update this page and ask for your consent where the law requires it.

We implement appropriate technical and organizational security measures to protect your personal data, including:

• SSL/TLS encryption for all communications.
• Limited access to personal data only to authorized personnel.
• Regular backups and disaster recovery systems.
• Constant security updates to our infrastructure.

Under the GDPR, you have the following rights:

• Right of access: obtain confirmation of processing and a copy of your data.
• Right to rectification: correct inaccurate or incomplete data.
• Right to erasure: request deletion of your data.
• Right to restriction: restrict processing in certain circumstances.
• Right to data portability: receive your data in a structured format.
• Right to object: object to processing for legitimate reasons.
• Right to complain: file a complaint with the Data Protection Authority.

To exercise these rights, contact us at the email address indicated below.

We retain your personal data only for as long as necessary for the purposes for which it was collected:

• Contact data from inquiries: 2 years from last contact.
• Contractual data: 10 years from the end of the relationship (tax obligations).

At the end of the retention period, data is securely deleted.

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the update date. We encourage you to periodically check this page to stay informed about any changes.

The data controller is FGXCode. For any questions regarding the processing of your personal data or to exercise your rights, write to us at info@fgxcode.com.